Return and Refund Policy

Draft for review. This template is a starting point, not legal advice. Confirm every section matches how MOVINTRIX actually operates, and have it reviewed by a qualified professional before launch. Then delete this notice.

This policy covers orders placed directly on www.movintrix.com. Etsy and eBay orders follow the return terms on each listing and those platforms' buyer protection programs.

Returns window

[Enter your window, for example “You can return eligible items within 30 days of delivery.”]

Eligibility

Items must be unused, in original condition and packaging.
[List any non-returnable items, such as personalized products, digital downloads or final-sale items.]

How to start a return

Email movintrixusa@gmail.com with your order reference and the reason for the return. We'll reply with instructions.

Refunds

Once we receive and inspect the item, approved refunds go back to your original payment method through PayPal. [State who pays return shipping.]

Damaged or wrong items

If your item arrives damaged or incorrect, contact us within [7] days with photos and we will make it right.

Last updated: October 23, 2026